I’ve been an Apple enthusiast for quite some time. A few weeks ago, I was backstage at a speaking event and I had my MacBook on my lap, my iPhone on my knee and my iPad on the chair next to me. A crew member walked by, shook his head and said, “You’re sad.” Perhaps.
Obviously, Apple’s a great case study for a wide range of business topics including branding, advertising, design, innovation, business strategy, and more. That being said, I’m a little tired of talking about them. I use Apple in speeches all across the country and they’re kinda becoming a cliché. Mention their name and crowds start to auto-nod as if they’ve already heard it. It’s probably because they have.
But who’s the next Apple?
I think it’s Dyson.
It all started when founder James Dyson was cleaning up with a vacuum and thought, “There must be a better way.”
There wasn’t. So he invented it.
Interestingly, most other manufacturers chose to ignore negative consumer opinion over vacuum bags. Hell, their business model depended on people buying them by the crate. Why address something that would eliminate a $500 million a year disposable bag business? Not companies focused on the bottom line. So they stayed the course.
Unfortunately for them, Dyson was rather focused, too.
Dyson became the UK’s best selling vacuum in 1995.
Can you say, “Disruption”?
Who doesn’t love the Dyson Airblade? I always wanted to help save the environment by avoiding paper towels in public washrooms but the gerbil-propelled hand dryers took 20 minutes to heat up and I’d only end up wiping my hands on my jeans anyway.
Then, Dyson showed up.
They created a hand dryer that wiped the water from your hands with purified air traveling at over 640km/h. Throw in the fact that it uses 80% less energy and it’s easy to see why they’re popping up everywhere.
The Dyson brand promise is simple: We’ll make it better.
They made vacuuming better.
They made drying hands better.
They have even made fans better.
What I most like about them is that they don’t restrict themselves to any specific category. Vacuums. Dryers. Fans. I can’t wait to see what they’ll tackle next because I know that at the heart of it will be a well-designed product that solves a real customer problem by just being better. And if all goes well, we’ll line up for it at a Dyson store, book times with the Dyson geniuses, and look to them to save us from our daily frustrations.
We’re waiting, Dyson. Please keep thinking.
Thanks to @mylifeonlinenow for forwarding this article on James Dyson from Wired Magazine: